Privacy Policy
Last Updated: February 2, 2026
Introduction
Welcome to TopOff. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fuel delivery service.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name, email address, and phone number
- Delivery address and location information
- Payment information (processed securely through third-party payment processors)
- Vehicle information (make, model, fuel type)
- Order history and preferences
Automatically Collected Information
When you use our service, we automatically collect certain information, including:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent on pages, clicks)
- Location data (with your permission)
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Process and fulfill your fuel delivery orders
- Communicate with you about your orders and our services
- Process payments and prevent fraud
- Improve our services and customer experience
- Send you marketing communications (with your consent)
- Comply with legal obligations
- Ensure safety and security of our platform
Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations (payment processors, delivery personnel)
- Business partners for fuel supply and logistics
- Law enforcement when required by law or to protect our rights
- Other parties with your consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw consent for data processing
Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@trytopoff.com